Important Tenant Updates

Tenant Newsletters – Local Updates For Your Area

Our phone lines and office receptions will be closed daily between 1pm and 2pm.

This short closure will allow our teams to take a lunch break and continue providing the best possible service throughout the day.

You can still access many of our services online during this time via the Connect app Connect or make contact with us by completing our online Contact Us Form.

Phone lines and office receptions will reopen as normal from 2pm.

Thank you for your understanding.

Preventing Condensation and Mould

Caledonia Group is committed to ensuring the health & safety of our tenants by preventing wherever possible the occurrence of condensation, dampness & mould in the homes we provide.

If you are experiencing damp, mould or condensation in your home please report this to us as soon as possible. The Association will respond to instances of condensation, dampness & mould promptly and with compassion to limit its impact on your enjoyment of your home.

We will focus on identifying and tackling the root cause of the problem and work towards preventing it from reoccurring.

Visit our web page to get support and information for the occurrence of condensation, dampness or mould within your property.

Condensation, Dampness and Mould Growth

Review of Sheltered and Very Sheltered Housing Services

Review of Sheltered and Very Sheltered Housing Services

Scotland’s introduction of Awaab’s Law

From 6 October 2026, new Scottish regulations will strengthen protections for tenants where damp and mould are reported in their homes. These changes form part of Scotland’s introduction of Awaab’s Law, which aims to ensure damp and mould issues are investigated and addressed more quickly.

Homes and Communities

That make lives better

Welcome to Caledonia Housing Association. We are one of Scotland’s largest housing associations providing over 5,500 high quality social rented homes and a factoring service to over 2,300 home owners. Our homes and services are delivered over a large and diverse geographical area, which covers eight local authorities – Perth and Kinross, Dundee, Angus, Fife, Highlands, East & West Dunbartonshire and North Lanarkshire.

Tenant Engagement

Your Voice Matters

At Caledonia Housing Group, our vision is simple: homes and communities that make lives better.

Listening to our tenants is key to achieving this. Tenant engagement means working together – so we can understand what matters most to you and continue to improve our homes, services and communities.