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Customer Consultation – Safety and Stock Quality

Every year we need to ensure that we are complying with the Scottish Housing Regulator’s Regulatory Framework to produce our Annual Assurance Statement. As part of this work, we focus on key areas of importance to see where we can improve, and we would welcome your feedback on this.

This year, we are asking our customers to consider our assessment of our compliance with our obligations in relation to Tenant and Resident Safety and Stock Quality.

This survey provides you with some information on our current performance and compliance framework, and then asks some short questions. It should take no longer than 3 minutes to complete.

The survey can be found here: Customer Consultation – Safety and Stock Quality

This survey will close on 3 September 2024.

All respondents confirming their details will be entered into a prize draw for a £50.00 shopping voucher. 

Prize draw Terms & Conditions (T&C’s) can be found here: Prize Draw T&Cs

If you have any questions about this survey, or require assistance, please contact our Customer Solution Team on 0800 678 1228 or email info@caledoniaha.co.uk.

Thank you for your time and for helping us to continue to provide homes and services that make life better!