{"id":7373,"date":"2025-02-21T11:06:17","date_gmt":"2025-02-21T11:06:17","guid":{"rendered":"https:\/\/www.caledoniaha.co.uk\/?p=7373"},"modified":"2025-02-21T11:06:17","modified_gmt":"2025-02-21T11:06:17","slug":"radio-teleswitch-service-switch-off-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.caledoniaha.co.uk\/radio-teleswitch-service-switch-off-what-you-need-to-know\/","title":{"rendered":"Radio Teleswitch Service Switch-Off \u2013 What You Need to Know"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>The Radio Teleswitch Service (RTS), which controls the charging of electric storage heaters and hot water systems in some homes, will be switched off on 30 June 2025. RTS meters are commonly used with Economy 7, Economy 10 and &#8216;Total Heating, Total Control&#8217; tariffs to switch between peak and off-peak electricity rates.<\/p>\n<p>This means tenants using an RTS meter will need a replacement meter to continue using their heating and hot water efficiently. Energy suppliers are responsible for contacting affected customers to arrange an upgrade, but we encourage tenants to get in touch with their provider as soon as possible to ensure they are prepared.<\/p>\n<p><strong>What Happens If You Don\u2019t Replace Your Meter?<\/strong><\/p>\n<p>If your RTS meter is not replaced before the switch-off, it could cost you significantly more to heat your home and use hot water. Other potential issues include:<\/p>\n<p>\u26a0\ufe0f\u00a0Your heating and hot water may be permanently switched on, leading to very high electricity bills.<br \/>\n\u26a0\ufe0f\u00a0Your system may stop working entirely, leaving you with no heating or hot water.<br \/>\n\u26a0\ufe0f\u00a0Your storage heaters may charge at the wrong time, potentially increasing your energy costs.<br \/>\n\u26a0\ufe0f\u00a0Your electricity supplier may struggle to bill you correctly, leading to higher charges.<\/p>\n<p>To avoid these issues, it\u2019s important to <strong>act now<\/strong> and make sure your supplier has plans in place to upgrade your meter before the deadline.<\/p>\n<p><strong>Next Steps for Tenants<\/strong><\/p>\n<p>\u2714 <strong>Check your electricity meter<\/strong> \u2013 If you\u2019re unsure whether you have an RTS meter, refer to the guidance below.<br \/>\n\u2714 <strong>Contact your electricity provider<\/strong> \u2013 Ask when they plan to replace your meter and what tariff options will be available.<br \/>\n\u2714 <strong>Seek independent advice<\/strong> \u2013 Support is available if you need help understanding energy costs, efficiency, or alternative heating solutions.<\/p>\n<p><strong>Further Information &amp; Support<\/strong><\/p>\n<p>For more details, you can access the following resources:<\/p>\n<p>\ud83d\udd39 <a href=\"https:\/\/www.changeworks.org.uk\/energy-advice\/managing-your-heating\/rts-shutdown\/#:~:text=Changeworks%20is%20campaigning%20for%20the,supplier%20as%20soon%20as%20possible.\">Changeworks Advice on RTS<\/a><br \/>\n\ud83d\udd39 <a href=\"https:\/\/www.energy-uk.org.uk\/customers\/the-radio-teleswitch-service-switch-off-what-you-need-to-know\/\">Energy UK \u2013 Radio Teleswitch<\/a><br \/>\n\ud83d\udd39 <a href=\"https:\/\/www.ofgem.gov.uk\/environmental-and-social-schemes\/domestic-renewable-heat-incentive-domestic-rhi\/domestic-renewable-heat-incentive-domestic-rhi-contacts-guidance-and-resources\/who-contact#:~:text=Call%200800%20444%20202%20to,GOV%20website.&amp;text=Call%200808%20808%202282.,landlines%20and%20most%20mobile%20networks.\">Ofgem \u2013 Consumer Guidance<\/a><br \/>\n\ud83d\udd39 <a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/energy\/energy-supply\/your-energy-meter\/dts-energy-meter\/\">Citizens Advice \u2013 Energy Supply<\/a><\/p>\n<p>If you have any concerns or need further guidance, please contact your electricity provider or visit the <a href=\"https:\/\/www.ofgem.gov.uk\/\"><strong>Ofgem website<\/strong><\/a> for updates.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; The Radio Teleswitch Service (RTS), which controls the charging of electric storage heaters and hot water systems in some homes, will be switched off on 30 June 2025. RTS meters are commonly used with Economy 7, Economy 10 and &#8216;Total Heating, Total Control&#8217; tariffs to switch between peak and off-peak electricity rates. This means&#8230;<\/p>\n","protected":false},"author":12,"featured_media":7374,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Radio Teleswitch Service Switch-Off \u2013 What You Need to Know - Caledonia Housing Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.caledoniaha.co.uk\/radio-teleswitch-service-switch-off-what-you-need-to-know\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Radio Teleswitch Service Switch-Off \u2013 What You Need to Know - Caledonia Housing Association\" \/>\n<meta property=\"og:description\" content=\"&nbsp; The Radio Teleswitch Service (RTS), which controls the charging of electric storage heaters and hot water systems in some homes, will be switched off on 30 June 2025. 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